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Where Customer purchases Professional Services hereunder, Tray grants to Customer a non-sublicensable, non-exclusive license to use any materials provided by Tray as a result of the Professional Services (the “ Tray Materials ”) solely in conjunction with Customer’s authorised use of the Tray Service and in accordance with this Agreement. No rights are granted to Customer hereunder other than as expressly set forth in this Agreement. Nothing in this Agreement will impair Tray’s right to develop, acquire, license, market, promote or distribute products, software or technologies that perform the same or similar functions as, or otherwise compete with, any products, software or technologies that Customer may develop, produce, market, or distribute.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Reservation%20of%20Rights.,produce%2C%20market%2C%20or%20distribute.","structural_citation":"§ 5 (PROPRIETARY RIGHTS)","citation_basis":"section_number","char_start":14792,"char_end":15913}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customer Data. Except for the limited rights expressly granted to Tray hereunder, Customer retains all rights, title and interest in and to all Customer Data, including without limitation all related intellectual property rights inherent therein. Customer is solely responsible for the accuracy, quality, legality, reliability, and appropriateness of all Customer Data. Customer shall ensure that it is entitled to transfer the relevant Customer Data to Tray so that Tray and its service providers may lawfully use, process, and transfer the Customer Data in accordance with this Agreement on Customer’s behalf. Customer grants Tray a nonexclusive, worldwide, royalty-free right to reproduce, display, adapt, modify, transmit, distribute and otherwise use the Customer Data (a) to maintain, provide, and improve the Tray Service and provide the Tray Service and Professional Services under this Agreement; (b) to prevent or address technical or security issues and resolve support requests; (c) at Customer’s direction or request, including processing initiated by Users of the Tray Service in their use of the Tray Service, such as by implementing integrations between Customer’s Connected Applications; and (d) as otherwise required by applicable law. No rights to the Customer Data are granted to Tray hereunder other than as expressly set forth in this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Customer%20Data.%20Except,forth%20in%20this%20Agreement.","structural_citation":"§ 3 (CUSTOMER DATA AND CONNECTED APPLICATIONS)","citation_basis":"section_number","char_start":7549,"char_end":8917}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Merlin AI. The Tray Service offers AI features (“Merlin AI”). Customer’s administrative user may disable Merlin AI in Customer’s account settings. In the event Customer uses Merlin AI, as between the parties, Customer shall own all output generated and returned to Customer by the Tray Service (“Output”). Tray shall comply with the Merlin AI Use policy available at https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ . Customer acknowledges that Output may not be unique across users and the Tray Service may generate the same or similar output for Tray or a third party and that Customer shall have no right, title or interest in such same or similar output. Customer acknowledges that Output may not be correct or accurate and Customer is responsible for evaluating the accuracy of its Output as appropriate for its use case, including by using human review of the Output. For clarity, Tray will not use Customer Data to (i) train any large language models or artificial intelligence systems, or (ii) to generate any output for other customers.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Merlin%20AI.%20The,output%20for%20other%20customers.","structural_citation":"§ 3 (CUSTOMER DATA AND CONNECTED APPLICATIONS)","citation_basis":"section_number","char_start":11310,"char_end":12388}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Anonymised Tray Application Data.  Tray may collect, use and store data concerning the usage and operation of the Tray Application to improve its service offerings provided that such data is anonymised and does not include information that identifies or provides a reasonable basis to identify a company or an individual. For clarity, Tray Application data shall not incorporate any Customer Data.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Anonymised%20Tray%20Application,incorporate%20any%20Customer%20Data.","structural_citation":"§ 5 (PROPRIETARY RIGHTS)","citation_basis":"section_number","char_start":15915,"char_end":16313}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Feedback. Customer shall, and hereby does, grant to Tray a non-exclusive, royalty-free, fully paid up, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or incorporate into the Tray Service any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or its Users relating to the features, functionality or operation of the Tray Service or the Professional Services (“Feedback”). Feedback does not include Customer Data. Notwithstanding anything to the contrary, Feedback shall not create any confidentiality obligation for Tray.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Feedback.%20Customer%20shall%2C,confidentiality%20obligation%20for%20Tray.","structural_citation":"§ 5 (PROPRIETARY RIGHTS)","citation_basis":"section_number","char_start":16315,"char_end":16927}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" No AI/ML Training with Google OAuth Data – We do not use data authenticated with our Google Workspaces OAuth application, service or API to train any generalized AI or ML models. This is as required and agreed to in partnership with Google. For further information about how we use consume data for AI or model training please refer to this: https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ ","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20No%20AI%2FML%20Training,to%20this%3A%20https%3A%2F%2Ftray.ai%2Fdocumentation%2Ftray-uac%2Fmerlin-ai%2Fhow-does-merlin-ai-use-my-data%2F%20","structural_citation":"Privacy Policy › “A Summary of the Policy”","citation_basis":"heading_path","char_start":3569,"char_end":3993}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Access to the Tray Service. In exchange for payment of the fees listed on the Order Form, and subject to the terms of this Agreement and any applicable Order Form, including any limitations specified therein, Tray grants to Customer a worldwide, limited, royalty-free, non-exclusive, non-sublicenseable, non-transferable (except as specifically permitted in this Agreement) right to (i) access and use the Tray Service, solely during the Subscription Term and solely in the form provided by Tray and as permitted by the functionalities provided by Tray therein, to implement integrations with Connected Applications, and (ii) use the Documentation solely in conjunction with Customer’s authorised use of the Tray Service.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Access%20to%20the,of%20the%20Tray%20Service.","structural_citation":"§ 2 (USE OF THE TRAY SERVICE)","citation_basis":"section_number","char_start":4428,"char_end":5150}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “Customer Data” means any data in electronic form that Customer or Users make available through the Tray Service, including any Output (as defined in Section 3.6 below).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20%E2%80%9CCustomer%20Data%E2%80%9D%20means,in%20Section%203.6%20below).","structural_citation":"§ 1 (DEFINITIONS)","citation_basis":"section_number","char_start":1952,"char_end":2122}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Protection of Customer Data.  Tray shall maintain administrative, physical and technical safeguards for protection of the security, confidentiality and integrity of the Customer Data. If Tray detects or becomes aware of a breach of its obligations under this Agreement resulting in unauthorised access to Customer Data, Tray shall promptly report such breach to Customer and remedy such breach in a timely manner.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Protection%20of%20Customer,in%20a%20timely%20manner.","structural_citation":"§ 3 (CUSTOMER DATA AND CONNECTED APPLICATIONS)","citation_basis":"section_number","char_start":8919,"char_end":9333}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Excluded Data. Customer shall not provide Tray with any Customer Data that is subject to heightened security requirements by law or regulation or contract (examples include but are not limited to the Gramm–Leach–Bliley Act (GLBA), Family Educational Rights and Privacy Act (FERPA), the Child’s Online Privacy Protection Act (COPPA), the standards promulgated by the PCI Security Standards Council (PCI-DSS), and their international equivalents (such Customer Data collectively, “Excluded Data”). Tray shall have no responsibility or liability for the Excluded Data.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Excluded%20Data.%20Customer,for%20the%20Excluded%20Data.","structural_citation":"§ 3 (CUSTOMER DATA AND CONNECTED APPLICATIONS)","citation_basis":"section_number","char_start":9682,"char_end":10248}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" What type of Personal Information do we collect? – We collect most of the Personal Information related to you through the registration and login processes to our Services and your engagement with our website.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20What%20type%20of,engagement%20with%20our%20website.","structural_citation":"Privacy Policy › “A Summary of the Policy”","citation_basis":"heading_path","char_start":1326,"char_end":1535}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The purposes of use of the Personal Information – We collect the Personal Information related to you, for various business purposes as further detailed in ‘The purposes of use of the Personal Information’ section of this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20purposes%20of,of%20this%20privacy%20policy.","structural_citation":"Privacy Policy › “A Summary of the Policy”","citation_basis":"heading_path","char_start":1537,"char_end":1774}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Changes to this privacy policy – We will update this privacy policy from time to time after giving proper notice.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Changes%20to%20this,after%20giving%20proper%20notice.","structural_citation":"Privacy Policy › “A Summary of the Policy”","citation_basis":"heading_path","char_start":3995,"char_end":4109}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Services and our website are not directed for children under 18 years of age and we do not intentionally or knowingly collect Personal Information on such users.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20Services%20and,Information%20on%20such%20users.","structural_citation":"Privacy Policy › “What type of Personal Information do we process?”","citation_basis":"heading_path","char_start":5199,"char_end":5365}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you contact us, for example to get a demo of our Services or to subscribe to our blog, or for any other reason, we will receive and process any Personal Information that you provide to us, such as your name, phone number and email address. In addition, we will collect any Personal Information that you will provide to us while communicating with us, for example via our messaging platform.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20When%20you%20contact,via%20our%20messaging%20platform.","structural_citation":"Privacy Policy › “Website visitors”","citation_basis":"heading_path","char_start":5387,"char_end":5783}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have expressed an interest in our Services, or you have signed up for an account on behalf of a Customer, we will use the contact information you provided, such as your name, phone number and email address, to better understand how we can tailor the Services to you and better inform our sales team.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,inform%20our%20sales%20team.","structural_citation":"Privacy Policy › “Tray platform users”","citation_basis":"heading_path","char_start":6242,"char_end":6549}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note, that if you create an account with us, we will need additional Personal Information to ensure the security of your account. You will be asked to create a password which will not be viewable by us or provide an access token which will not be usable by us.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Note%2C%20that%20if,be%20usable%20by%20us.","structural_citation":"Privacy Policy › “Tray platform users”","citation_basis":"heading_path","char_start":6828,"char_end":7089}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will use your phone number or your email address to send marketing emails in order to contact you about the use of our Services or to promote services which we feel you will be interested in. If you communicate with us, phone calls may be recorded for staff training or sales quality purposes.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20use,or%20sales%20quality%20purposes.","structural_citation":"Privacy Policy › “Tray platform users”","citation_basis":"heading_path","char_start":7295,"char_end":7592}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use the Personal Information we collect for all of the following purposes:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20use%20the,of%20the%20following%20purposes%3A","structural_citation":"Privacy Policy › “The purposes of use of the Personal Information”","citation_basis":"heading_path","char_start":8461,"char_end":8539}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To provide, maintain and improve our Services;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20provide%2C%20maintain%20and%20improve%20our%20Services%3B","structural_citation":"Privacy Policy › “The purposes of use of the Personal Information”","citation_basis":"heading_path","char_start":8543,"char_end":8590}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To study and analyze the functionality of the Services and users’ activities;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20study%20and,Services%20and%20users%E2%80%99%20activities%3B","structural_citation":"Privacy Policy › “The purposes of use of the Personal Information”","citation_basis":"heading_path","char_start":8711,"char_end":8789}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For our recordkeeping and protection of our legal rights;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20For%20our%20recordkeeping,of%20our%20legal%20rights%3B","structural_citation":"Privacy Policy › “The purposes of use of the Personal Information”","citation_basis":"heading_path","char_start":9108,"char_end":9166}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a job applicant, we use the Personal Information collected to evaluate and assess your job application and suitability for the relevant position, as well as other existing or future job openings pursuant to your consent, and to further contact you if the application process is successful.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,application%20process%20is%20successful.","structural_citation":"Privacy Policy › “For analytics purposes; 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Where otherwise permitted by applicable law, you may use any of the methods set out in this privacy policy to request access to, receive, object to processing, restrict processing, seek rectification, or request erasure of Personal Information relating to you held by Tray.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,you%20held%20by%20Tray.","structural_citation":"Privacy Policy › “Data Privacy Framework Notice”","citation_basis":"heading_path","char_start":14678,"char_end":15320}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At any time, you may opt-out of our mailing list by contacting us. You may request that the Personal Information related to you will not be shared with our affiliates and Service Providers (other than those acting as our sub-processors). 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Upon confirmation of your request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception under applicable law applies.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Deletion%20Right%20-,under%20applicable%20law%20applies.","structural_citation":"Privacy Policy › “Your Rights as a California Resident (and other US States)”","citation_basis":"heading_path","char_start":29570,"char_end":29848}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable Personal Information, when we no longer need to process the information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20keep,to%20process%20the%20information.","structural_citation":"Privacy Policy › “Data retention and destruction”","citation_basis":"heading_path","char_start":32399,"char_end":32629}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are entitled to request to delete or restrict access to Personal Information related to you in limited circumstances as described under the GDPR, subject to certain exceptions. If we need to delete Personal Information related to you following your request, it can take time until we completely delete residual copies of Personal Information related to you from our active servers and from our backup systems.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,from%20our%20backup%20systems.","structural_citation":"Privacy Policy › “Specific provision for residents of the European Economic Area, the United Kingdom or Switzerland”","citation_basis":"heading_path","char_start":23143,"char_end":23557}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In any case, as long as you use the Services, we will keep information about you, unless applicable law requires us to delete it.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20any%20case%2C,us%20to%20delete%20it.","structural_citation":"Privacy Policy › “Data retention and destruction”","citation_basis":"heading_path","char_start":32631,"char_end":32761}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Termination of the Services is subject to the terms of the Customer’s Services agreement with us. At any time, you can stop using the website and ask that we delete your Personal Information. However, we may store and continue using or making available certain Personal Information related to you. For further information, please read the Data Retention section in this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Termination%20of%20the,in%20this%20privacy%20policy.","structural_citation":"Privacy Policy › “What are your choices?”","citation_basis":"heading_path","char_start":19126,"char_end":19512}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" It may take up to ten (10) business days for your opt-out request to take effect. Please note that certain opt-out requests may require us to terminate your user account, for example, if transferring your Personal Information to a Service Provider is essential to provide the Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20It%20may%20take,to%20provide%20the%20Services.","structural_citation":"Privacy Policy › “What are your choices?”","citation_basis":"heading_path","char_start":18838,"char_end":19124}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Term of Agreement. The term of this Agreement shall commence on the Effective Date and continue until all Order Forms and SOWs entered into hereunder have expired or been terminated. Except as otherwise specified in the applicable Order Form, Subscription Terms shall automatically renew for successive one (1) year periods, unless either party gives notice to the other party of non-renewal at least thirty (30) days prior to the expiration of the then-current Subscription Term.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Term%20of%20Agreement.,the%20then-current%20Subscription%20Term.","structural_citation":"§ 10 (TERM AND TERMINATION)","citation_basis":"section_number","char_start":28538,"char_end":29019}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted to Customer shall terminate immediately. Upon any termination by Customer pursuant to Section 10.2, Tray shall refund to Customer any prepaid, unused fees applicable to the remaining portion of the Subscription Term following the effective date of termination. Upon any termination by Tray pursuant to Section 10.2, Customer shall pay any unpaid fees covering the remainder of the Subscription Term. In no event will any termination relieve Customer of its obligation to pay any fees accrued or payable to Tray during the period prior to the effective date of termination. The following provisions will survive termination or expiration of this Agreement: Sections 4 (Fees and Payments), 5 (Proprietary Rights), 6 (Confidential Information), 7.3 (Warranties; Disclaimers), 8 (Indemnification), 9 (Limitation of Liability), 10.3 (Effect of Termination) and 12 (Miscellaneous).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Effect%20of%20Termination.,Termination)%20and%2012%20(Miscellaneous).","structural_citation":"§ 10 (TERM AND TERMINATION)","citation_basis":"section_number","char_start":29445,"char_end":30441}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Invoicing and Payment. Unless otherwise stated in an Order Form or a SOW, all fees and charges under this Agreement will be invoiced in advance and are due net thirty (30) days from the invoice date. Customer is responsible for providing a complete and accurate billing address and billing contact to Tray. If Customer believes a particular invoice is incorrect, Customer must contact Tray in writing within sixty (60) days of such invoice date to be eligible to receive an adjustment or credit.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Invoicing%20and%20Payment.,an%20adjustment%20or%20credit.","structural_citation":"§ 4 (FEES AND PAYMENTS)","citation_basis":"section_number","char_start":12919,"char_end":13415}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fees. Customer shall pay to Tray the fees specified in all Order Forms and SOWs executed by the parties. Except as otherwise specified herein, or in an Order Form or SOW, payment obligations are non-cancelable and fees paid are non-refundable. Fees for the Tray Service are based on the Tray Service purchased and not actual usage. Customer agrees that its purchase of the Tray Service or the Professional Services is not contingent upon the delivery of any future functionality or features.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Fees.%20Customer%20shall,future%20functionality%20or%20features.","structural_citation":"§ 4 (FEES AND PAYMENTS)","citation_basis":"section_number","char_start":12425,"char_end":12917}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Overdue Payments. Any invoiced amount not received by Tray by the due date and not subject to a reasonable and good faith dispute may accrue late interest at the lower of (i) the rate of 1.5% of the outstanding balance per month, or (ii) the maximum rate permitted by law.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Overdue%20Payments.%20Any,rate%20permitted%20by%20law.","structural_citation":"§ 4 (FEES AND PAYMENTS)","citation_basis":"section_number","char_start":13417,"char_end":13690}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Tray Warranties and Remedies.  Tray warrants that (i) the Tray Service will perform materially in accordance with the Documentation under normal use and circumstances; and (ii) it will perform all Professional Services in a good and workmanlike manner. Customer’s exclusive remedy and Tray’s entire liability for a breach of the warranties set forth in this Section 7.2 shall be as follows: (a) in the event of a breach of the warranty in subsection 7.2(i), Tray will promptly correct any material reproducible errors so that the Tray Service materially conforms to the Documentation and if Tray is unable to provide the Tray Service as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable Order Form and receive a refund of any prepaid, unused fees Customer paid for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination; and (b) in the event of a breach of the warranty in subsection 7.2(ii), Tray will promptly re-perform the applicable Professional Services and if Tray is unable to provide the Professional Services as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable SOW and recover the fees paid for the nonconforming Professional Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Tray%20Warranties%20and,the%20nonconforming%20Professional%20Services.","structural_citation":"§ 7 (WARRANTIES; DISCLAIMERS)","citation_basis":"section_number","char_start":20997,"char_end":22411}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Procedure.  The foregoing obligations of the indemnifying party are conditioned upon the party seeking indemnification (a) promptly providing notice to the indemnifying party concerning the existence of an indemnifiable claim (provided that failure to give prompt notice shall not constitute a waiver of a party’s right to indemnification and shall affect the indemnifying party’s obligations under this Agreement only to the extent that the indemnifying party’s rights are materially prejudiced by such failure or delay), and (b) promptly providing all information and assistance reasonably requested and otherwise full cooperation with the indemnifying party in defending the claim, and (c) giving the indemnifying party sole control and authority of the defence and settlement of any indemnifiable claim (provided, however, that any settlement requiring the party seeking indemnification to admit liability or make any financial payment shall require such party’s prior written consent, not to be unreasonably withheld or delayed).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Procedure.%20The%20foregoing,unreasonably%20withheld%20or%20delayed).","structural_citation":"§ 8 (INDEMNIFICATION)","citation_basis":"section_number","char_start":25891,"char_end":26926}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" E xclusion of Consequential Damages. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, REVENUES, OR GOODWILL, OR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. THE LIABILITIES LIMITED BY THIS SECTION 9 APPLY: (i) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, NEGLIGENCE OR OTHERWISE; (ii) EVEN IF A PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (iii) EVEN IF A PARTY’S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20E%20xclusion%20of,EXTENT%20PROHIBITED%20BY%20LAW.","structural_citation":"§ 9 (LIMITATION OF LIABILITY)","citation_basis":"section_number","char_start":27457,"char_end":28299}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Export Control. The Tray Service, any other Tray technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. Customer shall not, and shall not permit Users to, access or use the Tray Service in violation of any U.S. export law or regulation.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Export%20Control.%20The,export%20law%20or%20regulation.","structural_citation":"§ 12 (MISCELLANEOUS)","citation_basis":"section_number","char_start":34888,"char_end":35283}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnification by Customer.  Subject to Section 8.3, Customer shall defend Tray, at Customer’s expense, from and against any Third Party Claims made or brought against Tray alleging that the Customer Data, or Customer’s use of the Tray Service in violation of this Agreement, infringes or otherwise violates a third party’s property, privacy or other rights, or violates any applicable law. Further, Customer shall indemnify and hold Tray harmless against all Losses awarded against Tray by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Customer, in connection with such Third Party Claims.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Customer.,such%20Third%20Party%20Claims.","structural_citation":"§ 8 (INDEMNIFICATION)","citation_basis":"section_number","char_start":25234,"char_end":25889}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Limitation of Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ORDER FORM OR SOW UNDER THIS AGREEMENT EXCEED THE AMOUNT OF THE FEES ACTUALLY PAID OR PAYABLE BY CUSTOMER TO TRAY DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Limitation%20of%20Liability.,RISE%20TO%20THE%20LIABILITY.","structural_citation":"§ 9 (LIMITATION OF LIABILITY)","citation_basis":"section_number","char_start":26969,"char_end":27455}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The provisions of this Section 9 allocate the risks under this Agreement between the parties, and the parties have relied on these limitations in determining whether to enter into this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20The%20provisions%20of,enter%20into%20this%20Agreement.","structural_citation":"§ 9 (LIMITATION OF LIABILITY)","citation_basis":"section_number","char_start":28301,"char_end":28497}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Warranty Disclaimers. Except as EXPRESSLY provided in THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE TRAY SERVICE AND PROFESSIONAL SERVICES ARE PROVIDED “AS IS.” Except as EXPRESSLY provided in THIS SECTION 7, TRAY, ITS AFFILIATES, SUPPLIERS, AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TRAY DOES NOT REPRESENT OR WARRANT THAT THE TRAY SERVICE (A) WILL PERFORM WITHOUT INTERRUPTION OR ERROR, OR (B) IS SECURE FROM HACKING OR OTHER UNAUTHORIsED INTRUSION. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Warranty%20Disclaimers.%20Except,ANY%20THIRD-PARTY%20HOSTING%20PROVIDERS.","structural_citation":"§ 7 (WARRANTIES; DISCLAIMERS)","citation_basis":"section_number","char_start":22413,"char_end":23383}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition to Tray’s indemnity obligations, if a Third Party Claim is made or appears possible, Tray may, at Tray’s sole expense, (a) modify or replace the Tray Service or component or part thereof, to make it non-infringing, (b) obtain the right for Customer to continue use of the Tray Service, or (c) if determines neither of the foregoing alternatives are commercially reasonable, Tray may terminate this Agreement and refund to Customer all prepaid, unused fees for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination. This Section 8.1 states Tray’s entire liability and Customer’s exclusive remedy for any claim of intellectual property infringement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20In%20addition%20to,of%20intellectual%20property%20infringement.","structural_citation":"§ 8 (INDEMNIFICATION)","citation_basis":"section_number","char_start":24501,"char_end":25229}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Mutual Warranties. Each party represents and warrants that (i) it has the power and authority to enter into and fully perform this Agreement; and (ii) the performance by such party of its obligations and duties hereunder will not violate any agreement to which such party is bound.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Mutual%20Warranties.%20Each,such%20party%20is%20bound.","structural_citation":"§ 7 (WARRANTIES; DISCLAIMERS)","citation_basis":"section_number","char_start":20713,"char_end":20995}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Force Majeure. Except with respect to payment obligations hereunder, if a party is prevented or delayed in performance of its obligations hereunder as a result of circumstances beyond such party’s reasonable control, including, by way of example, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots, or embargoes, such failure or delay will not be deemed to constitute a breach of this Agreement, but such obligation will remain in full force and effect, and will be performed or satisfied as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay, provided that if such party is prevented or delayed from performing for more than ninety (90) days, the other party may terminate this Agreement upon thirty (30) days’ written notice.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Force%20Majeure.%20Except,(30)%20days%E2%80%99%20written%20notice.","structural_citation":"§ 12 (MISCELLANEOUS)","citation_basis":"section_number","char_start":31620,"char_end":32479}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnification by Tray. Subject to Section 8.3, Tray shall defend Customer, at Tray’s expense, from and against any and all third-party claims, suits, actions, or proceedings (“ Third Party Claims ”) made or brought against Customer by a third party alleging that the Tray Service infringes a U.S. patent, copyright or trademark of such third party or misappropriates such third party’s trade secrets. Further, Tray shall indemnify and hold Customer harmless against all damages, costs and reasonable attorneys’ fees (“ Losses ”) awarded against Customer by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Tray, in connection with such Third Party Claims. Tray shall have no indemnification obligation for infringement claims arising from (i) the combination of the Tray Service with any services, hardware, data or business processes not provided by Tray, (ii) modifications to the Tray Service by Customer or its agents, or (iii) for use of the Tray Service by Customer other than in accordance with this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Tray.,accordance%20with%20this%20Agreement.","structural_citation":"§ 8 (INDEMNIFICATION)","citation_basis":"section_number","char_start":23418,"char_end":24498}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Termination for Cause. Either party may terminate this Agreement or any Order Form or SOW for cause if the other party: (i) fails to cure any material breach of this Agreement within thirty (30) days after receipt of written notice of such breach; or (ii) becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Termination%20for%20Cause.,the%20benefit%20of%20creditors.","structural_citation":"§ 10 (TERM AND TERMINATION)","citation_basis":"section_number","char_start":29021,"char_end":29443}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Taxes. Tray’s fees do not include any local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder, excluding taxes based on Tray’s net income or property. If Tray has the legal obligation to pay or collected Taxes for which Customer is responsible under this Agreement, Tray will invoice Customer and Customer will pay that amount unless Customer provides Tray with a valid tax exemption certificate authorised by the appropriate taxing authority.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Taxes.%20Tray%E2%80%99s%20fees,the%20appropriate%20taxing%20authority.","structural_citation":"§ 4 (FEES AND PAYMENTS)","citation_basis":"section_number","char_start":14102,"char_end":14754}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Remedies. The Receiving Party acknowledges that breach of the confidentiality obligations would cause irreparable harm to the Disclosing Party, the extent of which may be difficult to ascertain. Accordingly, the Receiving Party agrees that, in addition to any other remedies available to it, the Disclosing Party is entitled to seek immediate injunctive relief in the event of breach of an obligation of confidentiality by the Receiving Party, and that the Disclosing Party shall not be required to post a bond or show irreparable harm in order to obtain such injunctive relief.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Remedies.%20The%20Receiving,obtain%20such%20injunctive%20relief.","structural_citation":"§ 6 (CONFIDENTIAL INFORMATION)","citation_basis":"section_number","char_start":19363,"char_end":19942}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Compelled Disclosure. The Receiving Party may access and disclose Confidential Information of the Disclosing Party if legally required to do so in connection with any legal or regulatory proceeding; provided, however, that in such event the Receiving Party will, if lawfully permitted to do so, notify the Disclosing Party prior to such access or disclosure so as to allow the Disclosing Party an opportunity to seek appropriate protective measures. Receiving Party will furnish only that portion of the Confidential Information that is legally required to be disclosed, and any Confidential Information so disclosed shall maintain its confidentiality protection for all purposes other than such legally compelled disclosure.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Compelled%20Disclosure.%20The,such%20legally%20compelled%20disclosure.","structural_citation":"§ 6 (CONFIDENTIAL INFORMATION)","citation_basis":"section_number","char_start":19944,"char_end":20670}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Either party may reference the other party’s name and logo in lists of customers or vendors, including on each other’s respective websites. All other uses of each other’s name and any publicity shall require the prior written approval and consent of the other party.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Either%20party%20may,of%20the%20other%20party.","structural_citation":"§ 11 (PUBLICITY​)","citation_basis":"section_number","char_start":30472,"char_end":30739}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Among other things, we maintain the confidentiality of Personal Information related to you and we take reasonable steps to ensure that the Personal Information is accurate, complete, current and reliable for its intended use. We have put in place appropriate physical, technical and organizational controls to safeguard and secure Personal Information related to you from loss, misuse, unauthorized access or disclosure, alteration or destruction.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Among%20other%20things%2C,disclosure%2C%20alteration%20or%20destruction.","structural_citation":"Privacy Policy › “How do we secure the Personal Information?”","citation_basis":"heading_path","char_start":16809,"char_end":17257}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will use judgment and due care to redact from the data which we will make available to you, Personal Information related to others.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20use,Information%20related%20to%20others.","structural_citation":"Privacy Policy › “Accessing Personal Information related to you”","citation_basis":"heading_path","char_start":20358,"char_end":20493}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These measures provide industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Services or our website will be immune from cyber-attacks, malicious activities, malfunctions, honest mistakes or other types of abuse and misuse.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20These%20measures%20provide,of%20abuse%20and%20misuse.","structural_citation":"Privacy Policy › “How do we secure the Personal Information?”","citation_basis":"heading_path","char_start":17259,"char_end":17545}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Confidentiality; Protection.  The Receiving Party agrees not to use Confidential Information or disclose, distribute or disseminate such Confidential Information except as allowed hereunder or as otherwise expressly agreed in writing by the Disclosing Party. The Receiving Party agrees to restrict access to such Confidential Information to those employees and service providers of the Receiving Party who need to know such information for performing as contemplated hereunder and have agreed to be bound by a confidentiality obligation not less protective than that contained in this Agreement. The Receiving Party shall exercise the same degree of care to prevent unauthorized use or disclosure of the Confidential Information to others as it takes to preserve and safeguard its own confidential information of like importance, but in no event less than reasonable care. At any time upon written request, the Receiving Party shall destroy or return to the Disclosing Party all copies of Confidential Information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Confidentiality%3B%20Protection.%20The,copies%20of%20Confidential%20Information.","structural_citation":"§ 6 (CONFIDENTIAL INFORMATION)","citation_basis":"section_number","char_start":18346,"char_end":19361}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Definition of Confidential Information. “Confidential Information” means all confidential and proprietary information of a party (“Disclosing Party”) disclosed to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information or the circumstances of disclosure. Confidential Information shall include, without limitation, (a) of both parties, the terms and conditions of this Agreement (including pricing), provided that either party may disclose the terms and conditions of this Agreement to its potential investors and acquirers on a confidential basis in connection with bona fide due diligence, (b) of Customer, the Customer Data, and (c) of Tray, the Tray Service, Documentation and the Tray Materials. The Receiving Party’s nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Definition%20of%20Confidential,access%20to%20such%20information.","structural_citation":"§ 6 (CONFIDENTIAL INFORMATION)","citation_basis":"section_number","char_start":16971,"char_end":18344}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Sharing Personal Information with third parties – We share information with our service providers as necessary to facilitate our business. We will share information when we change our corporate structure, and we will share the information with our affiliated entity.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Sharing%20Personal%20Information,with%20our%20affiliated%20entity.","structural_citation":"Privacy Policy › “A Summary of the Policy”","citation_basis":"heading_path","char_start":1776,"char_end":2043}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Furthermore, we share Personal Information with our corporate affiliate (Plan.nr Ltd.) that is our UK subsidiary, for the purpose of operating our Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Furthermore%2C%20we%20share,of%20operating%20our%20Services.","structural_citation":"Privacy Policy › “Sharing Personal Information with third parties”","citation_basis":"heading_path","char_start":11454,"char_end":11611}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In addition, we would disclose or use users’ Personal Information to defend or enforce our legal rights and in accordance with any applicable law.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20disclose,with%20any%20applicable%20law.","structural_citation":"Privacy Policy › “Sharing Personal Information with third parties”","citation_basis":"heading_path","char_start":11613,"char_end":11921}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions under the law, you are entitled to request to be informed that third parties that hold Personal Information related to you, in accordance with this privacy policy, will act accordingly.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20exercise,policy%2C%20will%20act%20accordingly.","structural_citation":"Privacy Policy › “Specific provision for residents of the European Economic Area, the United Kingdom or Switzerland”","citation_basis":"heading_path","char_start":23561,"char_end":23842}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In the preceding twelve (12) months, we have used the categories of Personal Information that we have collected or received and we have disclosed it to the categories of third parties for the business purposes, as described above under the section titled “Sharing Personal Information with third parties”.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20the%20preceding,Information%20with%20third%20parties%E2%80%9D.","structural_citation":"Privacy Policy › “Specific provision for California residents”","citation_basis":"heading_path","char_start":27828,"char_end":28134}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The categories of Personal Information that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that particular category of Personal Information;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20categories%20of,category%20of%20Personal%20Information%3B","structural_citation":"Privacy Policy › “Your Rights as a California Resident (and other US States)”","citation_basis":"heading_path","char_start":28727,"char_end":28915}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personal data relating to third parties to which we have disclosed certain categories of personal data during the preceding year for the third parties’ direct marketing purposes. To make such a request, please contact us at: privacy@tray.ai .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,us%20at%3A%20privacy%40tray.ai%20.","structural_citation":"Privacy Policy › “Specific provision for California residents”","citation_basis":"heading_path","char_start":25815,"char_end":26192}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Third party Service Providers.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Third%20party%20Service%20Providers.","structural_citation":"Privacy Policy › “Specific provision for California residents”","citation_basis":"heading_path","char_start":27793,"char_end":27824}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Where we believe, under our discretion, that an alternative service is more suited for the needs of your entity, we will share your contact information with our authorized partners based on your consent. The partners will reach out to you and will offer you either our offering or a 3rd party offering.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Where%20we%20believe%2C,a%203rd%20party%20offering.","structural_citation":"Privacy Policy › “Sharing Personal Information with third parties”","citation_basis":"heading_path","char_start":11149,"char_end":11452}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Additionally, a merger, acquisition or any other structural change will require us to transfer your Personal Information to another entity, as part of the structural change, provided that the receiving entity will comply with this policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Additionally%2C%20a%20merger%2C,comply%20with%20this%20policy.","structural_citation":"Privacy Policy › “Sharing Personal Information with third parties”","citation_basis":"heading_path","char_start":11923,"char_end":12162}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For example, if you are our user or a website visitor, your contact information will be shared with our Service Providers for the purpose of finding additional personal data relating to you (enrichment) to aid our sales team or to provide a more tailored service. In addition, we will use customer support and analytics services like Intercom and Segment to provide you with customer support and learn how you use our Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20For%20example%2C%20if,you%20use%20our%20Services.","structural_citation":"Privacy Policy › “Sharing Personal Information with third parties”","citation_basis":"heading_path","char_start":10719,"char_end":11147}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Like many companies, we use a number of Service Providers to help us provide the Services. 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The Tray Service contains features designed to interoperate with Connected Applications. To use such features, Customer or its Users may be required to obtain access to such Connected Applications from their providers, and grant Tray access to Customer’s or its Users’ account(s) on such Connected Applications. If Customer uses a Connected Application with the Tray Service, Customer grants Tray permission to allow the Connected Application and its provider to access Customer Data solely as required for the interoperation of that Connected Application with the Tray Service. Any acquisition by Customer of Connected Applications, and any exchange of Customer Data between Customer and any Connected Application provider, product or service, is solely between Customer and the applicable Connected Application provider. Tray does not warrant or support Connected Applications. 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Tray has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“ EU-U.S. DPF Principles ”) with regard to the processing of Personal Information received from the European Union in reliance on the EU-U.S. DPF, and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Tray has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles with regard to the processing of Personal Information received from Switzerland in reliance on the Swiss-U.S. DPF (the “ Swiss-U.S. DPF Principles ”, and together with the EU-U.S. DPF Principles, the “ DPF Principles ”). If there is any conflict between the terms in this Policy and the DPF Principles, the DPF Principles shall govern. 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At any time before or after the termination of the Services, you can contact our privacy team at privacy@tray.ai and request to delete your contact details.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Data retention and destruction”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20maintain,delete%20your%20contact%20details."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Note that we may retain your details without using them unless necessary and for the necessary period of time, for legal requirements and proceedings, and that we will not retain the Personal Information related to you for any longer than reasonably necessary for purposes described in this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Data retention and destruction”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20Note%20that%20we,in%20this%20privacy%20policy."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Deletion Right - you have the right to request that we delete your Personal Information. 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If we need to delete Personal Information related to you following your request, it can take time until we completely delete residual copies of Personal Information related to you from our active servers and from our backup systems.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Specific provision for residents of the European Economic Area, the United Kingdom or Switzerland”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,from%20our%20backup%20systems."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" In any case, as long as you use the Services, we will keep information about you, unless applicable law requires us to delete it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Data retention and destruction”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20any%20case%2C,us%20to%20delete%20it."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Termination of the Services is subject to the terms of the Customer’s Services agreement with us. At any time, you can stop using the website and ask that we delete your Personal Information. However, we may store and continue using or making available certain Personal Information related to you. For further information, please read the Data Retention section in this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “What are your choices?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20Termination%20of%20the,in%20this%20privacy%20policy."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" It may take up to ten (10) business days for your opt-out request to take effect. Please note that certain opt-out requests may require us to terminate your user account, for example, if transferring your Personal Information to a Service Provider is essential to provide the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “What are your choices?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20It%20may%20take,to%20provide%20the%20Services."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Term of Agreement. The term of this Agreement shall commence on the Effective Date and continue until all Order Forms and SOWs entered into hereunder have expired or been terminated. Except as otherwise specified in the applicable Order Form, Subscription Terms shall automatically renew for successive one (1) year periods, unless either party gives notice to the other party of non-renewal at least thirty (30) days prior to the expiration of the then-current Subscription Term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (TERM AND TERMINATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Term%20of%20Agreement.,the%20then-current%20Subscription%20Term."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted to Customer shall terminate immediately. Upon any termination by Customer pursuant to Section 10.2, Tray shall refund to Customer any prepaid, unused fees applicable to the remaining portion of the Subscription Term following the effective date of termination. Upon any termination by Tray pursuant to Section 10.2, Customer shall pay any unpaid fees covering the remainder of the Subscription Term. In no event will any termination relieve Customer of its obligation to pay any fees accrued or payable to Tray during the period prior to the effective date of termination. The following provisions will survive termination or expiration of this Agreement: Sections 4 (Fees and Payments), 5 (Proprietary Rights), 6 (Confidential Information), 7.3 (Warranties; Disclaimers), 8 (Indemnification), 9 (Limitation of Liability), 10.3 (Effect of Termination) and 12 (Miscellaneous).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (TERM AND TERMINATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Effect%20of%20Termination.,Termination)%20and%2012%20(Miscellaneous)."}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Invoicing and Payment. Unless otherwise stated in an Order Form or a SOW, all fees and charges under this Agreement will be invoiced in advance and are due net thirty (30) days from the invoice date. Customer is responsible for providing a complete and accurate billing address and billing contact to Tray. If Customer believes a particular invoice is incorrect, Customer must contact Tray in writing within sixty (60) days of such invoice date to be eligible to receive an adjustment or credit.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4 (FEES AND PAYMENTS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Invoicing%20and%20Payment.,an%20adjustment%20or%20credit."}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Fees. Customer shall pay to Tray the fees specified in all Order Forms and SOWs executed by the parties. Except as otherwise specified herein, or in an Order Form or SOW, payment obligations are non-cancelable and fees paid are non-refundable. Fees for the Tray Service are based on the Tray Service purchased and not actual usage. Customer agrees that its purchase of the Tray Service or the Professional Services is not contingent upon the delivery of any future functionality or features.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4 (FEES AND PAYMENTS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Fees.%20Customer%20shall,future%20functionality%20or%20features."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Overdue Payments. Any invoiced amount not received by Tray by the due date and not subject to a reasonable and good faith dispute may accrue late interest at the lower of (i) the rate of 1.5% of the outstanding balance per month, or (ii) the maximum rate permitted by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4 (FEES AND PAYMENTS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Overdue%20Payments.%20Any,rate%20permitted%20by%20law."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Tray Warranties and Remedies.  Tray warrants that (i) the Tray Service will perform materially in accordance with the Documentation under normal use and circumstances; and (ii) it will perform all Professional Services in a good and workmanlike manner. Customer’s exclusive remedy and Tray’s entire liability for a breach of the warranties set forth in this Section 7.2 shall be as follows: (a) in the event of a breach of the warranty in subsection 7.2(i), Tray will promptly correct any material reproducible errors so that the Tray Service materially conforms to the Documentation and if Tray is unable to provide the Tray Service as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable Order Form and receive a refund of any prepaid, unused fees Customer paid for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination; and (b) in the event of a breach of the warranty in subsection 7.2(ii), Tray will promptly re-perform the applicable Professional Services and if Tray is unable to provide the Professional Services as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable SOW and recover the fees paid for the nonconforming Professional Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (WARRANTIES; DISCLAIMERS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Tray%20Warranties%20and,the%20nonconforming%20Professional%20Services."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Procedure.  The foregoing obligations of the indemnifying party are conditioned upon the party seeking indemnification (a) promptly providing notice to the indemnifying party concerning the existence of an indemnifiable claim (provided that failure to give prompt notice shall not constitute a waiver of a party’s right to indemnification and shall affect the indemnifying party’s obligations under this Agreement only to the extent that the indemnifying party’s rights are materially prejudiced by such failure or delay), and (b) promptly providing all information and assistance reasonably requested and otherwise full cooperation with the indemnifying party in defending the claim, and (c) giving the indemnifying party sole control and authority of the defence and settlement of any indemnifiable claim (provided, however, that any settlement requiring the party seeking indemnification to admit liability or make any financial payment shall require such party’s prior written consent, not to be unreasonably withheld or delayed).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (INDEMNIFICATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Procedure.%20The%20foregoing,unreasonably%20withheld%20or%20delayed)."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" E xclusion of Consequential Damages. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, REVENUES, OR GOODWILL, OR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. THE LIABILITIES LIMITED BY THIS SECTION 9 APPLY: (i) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, NEGLIGENCE OR OTHERWISE; (ii) EVEN IF A PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (iii) EVEN IF A PARTY’S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (LIMITATION OF LIABILITY)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20E%20xclusion%20of,EXTENT%20PROHIBITED%20BY%20LAW."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Export Control. The Tray Service, any other Tray technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. Customer shall not, and shall not permit Users to, access or use the Tray Service in violation of any U.S. export law or regulation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 12 (MISCELLANEOUS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Export%20Control.%20The,export%20law%20or%20regulation."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnification by Customer.  Subject to Section 8.3, Customer shall defend Tray, at Customer’s expense, from and against any Third Party Claims made or brought against Tray alleging that the Customer Data, or Customer’s use of the Tray Service in violation of this Agreement, infringes or otherwise violates a third party’s property, privacy or other rights, or violates any applicable law. Further, Customer shall indemnify and hold Tray harmless against all Losses awarded against Tray by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Customer, in connection with such Third Party Claims.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (INDEMNIFICATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Customer.,such%20Third%20Party%20Claims."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Limitation of Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ORDER FORM OR SOW UNDER THIS AGREEMENT EXCEED THE AMOUNT OF THE FEES ACTUALLY PAID OR PAYABLE BY CUSTOMER TO TRAY DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (LIMITATION OF LIABILITY)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Limitation%20of%20Liability.,RISE%20TO%20THE%20LIABILITY."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" The provisions of this Section 9 allocate the risks under this Agreement between the parties, and the parties have relied on these limitations in determining whether to enter into this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 9 (LIMITATION OF LIABILITY)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20The%20provisions%20of,enter%20into%20this%20Agreement."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Warranty Disclaimers. Except as EXPRESSLY provided in THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE TRAY SERVICE AND PROFESSIONAL SERVICES ARE PROVIDED “AS IS.” Except as EXPRESSLY provided in THIS SECTION 7, TRAY, ITS AFFILIATES, SUPPLIERS, AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TRAY DOES NOT REPRESENT OR WARRANT THAT THE TRAY SERVICE (A) WILL PERFORM WITHOUT INTERRUPTION OR ERROR, OR (B) IS SECURE FROM HACKING OR OTHER UNAUTHORIsED INTRUSION. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (WARRANTIES; DISCLAIMERS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Warranty%20Disclaimers.%20Except,ANY%20THIRD-PARTY%20HOSTING%20PROVIDERS."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" In addition to Tray’s indemnity obligations, if a Third Party Claim is made or appears possible, Tray may, at Tray’s sole expense, (a) modify or replace the Tray Service or component or part thereof, to make it non-infringing, (b) obtain the right for Customer to continue use of the Tray Service, or (c) if determines neither of the foregoing alternatives are commercially reasonable, Tray may terminate this Agreement and refund to Customer all prepaid, unused fees for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination. This Section 8.1 states Tray’s entire liability and Customer’s exclusive remedy for any claim of intellectual property infringement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (INDEMNIFICATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20In%20addition%20to,of%20intellectual%20property%20infringement."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Mutual Warranties. Each party represents and warrants that (i) it has the power and authority to enter into and fully perform this Agreement; and (ii) the performance by such party of its obligations and duties hereunder will not violate any agreement to which such party is bound.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 7 (WARRANTIES; DISCLAIMERS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Mutual%20Warranties.%20Each,such%20party%20is%20bound."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Force Majeure. Except with respect to payment obligations hereunder, if a party is prevented or delayed in performance of its obligations hereunder as a result of circumstances beyond such party’s reasonable control, including, by way of example, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots, or embargoes, such failure or delay will not be deemed to constitute a breach of this Agreement, but such obligation will remain in full force and effect, and will be performed or satisfied as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay, provided that if such party is prevented or delayed from performing for more than ninety (90) days, the other party may terminate this Agreement upon thirty (30) days’ written notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 12 (MISCELLANEOUS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Force%20Majeure.%20Except,(30)%20days%E2%80%99%20written%20notice."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnification by Tray. Subject to Section 8.3, Tray shall defend Customer, at Tray’s expense, from and against any and all third-party claims, suits, actions, or proceedings (“ Third Party Claims ”) made or brought against Customer by a third party alleging that the Tray Service infringes a U.S. patent, copyright or trademark of such third party or misappropriates such third party’s trade secrets. Further, Tray shall indemnify and hold Customer harmless against all damages, costs and reasonable attorneys’ fees (“ Losses ”) awarded against Customer by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Tray, in connection with such Third Party Claims. Tray shall have no indemnification obligation for infringement claims arising from (i) the combination of the Tray Service with any services, hardware, data or business processes not provided by Tray, (ii) modifications to the Tray Service by Customer or its agents, or (iii) for use of the Tray Service by Customer other than in accordance with this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8 (INDEMNIFICATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Tray.,accordance%20with%20this%20Agreement."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Termination for Cause. Either party may terminate this Agreement or any Order Form or SOW for cause if the other party: (i) fails to cure any material breach of this Agreement within thirty (30) days after receipt of written notice of such breach; or (ii) becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 10 (TERM AND TERMINATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Termination%20for%20Cause.,the%20benefit%20of%20creditors."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Taxes. Tray’s fees do not include any local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder, excluding taxes based on Tray’s net income or property. If Tray has the legal obligation to pay or collected Taxes for which Customer is responsible under this Agreement, Tray will invoice Customer and Customer will pay that amount unless Customer provides Tray with a valid tax exemption certificate authorised by the appropriate taxing authority.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 4 (FEES AND PAYMENTS)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Taxes.%20Tray%E2%80%99s%20fees,the%20appropriate%20taxing%20authority."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Remedies. The Receiving Party acknowledges that breach of the confidentiality obligations would cause irreparable harm to the Disclosing Party, the extent of which may be difficult to ascertain. Accordingly, the Receiving Party agrees that, in addition to any other remedies available to it, the Disclosing Party is entitled to seek immediate injunctive relief in the event of breach of an obligation of confidentiality by the Receiving Party, and that the Disclosing Party shall not be required to post a bond or show irreparable harm in order to obtain such injunctive relief.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (CONFIDENTIAL INFORMATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Remedies.%20The%20Receiving,obtain%20such%20injunctive%20relief."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Compelled Disclosure. The Receiving Party may access and disclose Confidential Information of the Disclosing Party if legally required to do so in connection with any legal or regulatory proceeding; provided, however, that in such event the Receiving Party will, if lawfully permitted to do so, notify the Disclosing Party prior to such access or disclosure so as to allow the Disclosing Party an opportunity to seek appropriate protective measures. Receiving Party will furnish only that portion of the Confidential Information that is legally required to be disclosed, and any Confidential Information so disclosed shall maintain its confidentiality protection for all purposes other than such legally compelled disclosure.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 6 (CONFIDENTIAL INFORMATION)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Compelled%20Disclosure.%20The,such%20legally%20compelled%20disclosure."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Either party may reference the other party’s name and logo in lists of customers or vendors, including on each other’s respective websites. All other uses of each other’s name and any publicity shall require the prior written approval and consent of the other party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 11 (PUBLICITY​)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/msa/#:~:text=%20Either%20party%20may,of%20the%20other%20party."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Among other things, we maintain the confidentiality of Personal Information related to you and we take reasonable steps to ensure that the Personal Information is accurate, complete, current and reliable for its intended use. We have put in place appropriate physical, technical and organizational controls to safeguard and secure Personal Information related to you from loss, misuse, unauthorized access or disclosure, alteration or destruction.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “How do we secure the Personal Information?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20Among%20other%20things%2C,disclosure%2C%20alteration%20or%20destruction."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" We will use judgment and due care to redact from the data which we will make available to you, Personal Information related to others.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Accessing Personal Information related to you”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20use,Information%20related%20to%20others."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" These measures provide industry standard security. 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