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We may combine personal information we receive from you with personal information we obtain from other sources, such as:\n\n \n Public sources , such as government agencies, public records, social media platforms, and other publicly available sources.\n\n Private sources , such as data providers and data licensors.\n\n Marketing partners , such as joint marketing partners and event co-sponsors.\n\n Our affiliate partners , such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.\n\n Third-party services , such as Google login services, that you use to log into, or otherwise link to, your Service account.","caution":"Napkin enriches user profiles by combining first-party data with data from data brokers, public records, social media, and marketing partners — expanding the personal data profile beyond what users directly provide.","provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=Third-party%20sources.%20We%20may,to%2C%20your%20Service%20account.","structural_citation":"Privacy Policy › “Personal information we collect”","citation_basis":"heading_path","char_start":2774,"char_end":3468}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We currently do not respond to \"Do Not Track\" or similar signals. 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To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=%20We%20generally%20retain,the%20applicable%20legal%20requirements.","structural_citation":"Privacy Policy › “Retention”","citation_basis":"heading_path","char_start":8483,"char_end":9178}},{"surface":"data_retention","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"Usage data and analytics may be retained in aggregate or anonymized form for product improvement and reporting.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=Usage%20data%20and%20analytics,product%20improvement%20and%20reporting.","structural_citation":"Privacy Policy › “Retention”","citation_basis":"heading_path","char_start":9582,"char_end":9693}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 2.4 This DPA shall remain in effect for the duration of the Agreement and shall terminate automatically upon expiry or termination of the Agreement, subject to the survival provisions set out in Section 11.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%202.4%20This%20DPA,out%20in%20Section%2011.","structural_citation":"§ 2.4","citation_basis":"section_number","char_start":6169,"char_end":6376}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.5 Napkin AI shall maintain records of all confirmed Personal Data Breaches, including the facts relating to the breach, its effects, and the remedial actions taken, and shall make such records available to the Customer upon written request.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%206.5%20Napkin%20AI,Customer%20upon%20written%20request.","structural_citation":"§ 6.5","citation_basis":"section_number","char_start":16874,"char_end":17117}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.1 This DPA shall come into effect on the Effective Date and shall remain in force for the duration of the Agreement. This DPA shall terminate automatically upon the expiry or termination of the Agreement.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2011.1%20This%20DPA,termination%20of%20the%20Agreement.","structural_citation":"§ 11.1","citation_basis":"section_number","char_start":24257,"char_end":24465}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.2 Return and Deletion. Upon expiry or termination of the Agreement, Napkin AI shall, at the Customer’s election: (a) return all Customer Personal Data in a structured, commonly used, machine-readable format; or (b) securely delete or destroy all Customer Personal Data. Such return or deletion shall be completed within seven (7) calendar days for data held in active production systems and within thirty (30) calendar days for data held in backup systems and operational logs, unless applicable law requires Napkin AI to retain such data for a longer period.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2011.2%20Return%20and,for%20a%20longer%20period.","structural_citation":"§ 11.2","citation_basis":"section_number","char_start":24467,"char_end":25030}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.3 Napkin AI shall, upon the Customer’s written request, provide written certification that all Customer Personal Data has been deleted or returned in accordance with this Section 11.2.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2011.3%20Napkin%20AI,with%20this%20Section%2011.2.","structural_citation":"§ 11.3","citation_basis":"section_number","char_start":25032,"char_end":25220}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.4 Where fulfilment of a data return or deletion request under Section 11.2 requires manual work exceeding two (2) person-hours, Napkin AI may charge the Customer its reasonable, documented costs at then-current professional services rates, except where such charges are prohibited by Applicable Data Protection Laws.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2011.4%20Where%20fulfilment,Applicable%20Data%20Protection%20Laws.","structural_citation":"§ 11.4","citation_basis":"section_number","char_start":25222,"char_end":25542}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.5 The following provisions shall survive termination of this DPA: Section 1 (Definitions), Section 9 (Customer Indemnity), Section 10 (Liability), Section 11.2 to 11.4 (Return and Deletion), and Section 12 (General Provisions).","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2011.5%20The%20following,Section%2012%20(General%20Provisions).","structural_citation":"§ 11.5","citation_basis":"section_number","char_start":25544,"char_end":25775}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For the term of the Agreement and until all Customer Personal Data has been deleted or returned in accordance with Section 11 of this DPA. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20For%20the%20term,of%20this%20DPA.%20","structural_citation":"Terms of Service › “Duration”","citation_basis":"heading_path","char_start":29371,"char_end":29511}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Business Continuity Plan (BCP) reviewed annually; daily automated backups with 30-day retention; RTO: 24 hours; RPO: 24 hours. 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Individual/Free/Team users are governed solely by this policy.","provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=This%20Privacy%20Policy%20applies,processing%20agreements%20with%20us.","structural_citation":"Privacy Policy › “Privacy Policy - Napkin AI”","citation_basis":"heading_path","char_start":944,"char_end":1097}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note: If you are part of an organization that has a separate data processing agreement with us, please also refer to that agreement for any additional rights or procedures that may apply","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=%20Note%3A%20If%20you,procedures%20that%20may%20apply","structural_citation":"Privacy Policy › “Withdraw consent where it was previously given”","citation_basis":"heading_path","char_start":16218,"char_end":16405}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note: Organizations with separate data processing agreements may have different data sharing arrangements as specified in their agreements.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=%20Note%3A%20Organizations%20with,specified%20in%20their%20agreements.","structural_citation":"Privacy Policy › “OpenAI and Gemini (AI-powered generation and processing services)”","citation_basis":"heading_path","char_start":13806,"char_end":13946}},{"surface":"tier_differences","risk":"ambiguous","confidence":"low","tier":"Enterprise","verified":true,"quote":"Note: Organizations with separate data processing agreements may have different data sharing arrangements as specified in their agreements.","caution":"Enterprise/organizational users may have entirely different data sharing rules under separate DPAs, meaning this privacy policy may not reflect the actual regime applicable to those users.","provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=Note%3A%20Organizations%20with%20separate,specified%20in%20their%20agreements.","structural_citation":"Privacy Policy › “OpenAI and Gemini (AI-powered generation and processing services)”","citation_basis":"heading_path","char_start":13807,"char_end":13946}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=%20We%20employ%20a,of%20your%20personal%20information.","structural_citation":"Privacy Policy › “Security”","citation_basis":"heading_path","char_start":17094,"char_end":17370}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be used, linked or integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/privacy","snapshot_sha256":"8a89bc852094b1b96c683b2071b02ffc2007216aceef403ae686b911067bf1eb","wayback_url":null,"deep_link":"https://www.napkin.ai/privacy#:~:text=%20The%20Service%20may,online%20services%20you%20use.","structural_citation":"Privacy Policy › “Other sites and services”","citation_basis":"heading_path","char_start":16444,"char_end":17071}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.4 Napkin AI’s notification of, or response to, a Personal Data Breach shall not constitute an acknowledgement of fault or liability by Napkin AI with respect to the incident.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%206.4%20Napkin%20AI%E2%80%99s,respect%20to%20the%20incident.","structural_citation":"§ 6.4","citation_basis":"section_number","char_start":16695,"char_end":16872}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 9.1 The Customer shall defend, indemnify, and hold harmless Napkin AI and its parent company, affiliates, officers, directors, employees, agents, and successors (“Napkin AI Indemnified Parties”) from and against any third-party claims, investigations, regulatory proceedings, fines, losses, damages, liabilities, costs, and reasonable legal fees (“Losses”) arising out of or related to:","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%209.1%20The%20Customer,of%20or%20related%20to%3A","structural_citation":"§ 9.1","citation_basis":"section_number","char_start":21204,"char_end":21591}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) the Customer’s failure to establish, maintain, or document a lawful basis for Processing Customer Personal Data under Applicable Data Protection Laws;","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(a)%20the%20Customer%E2%80%99s,Applicable%20Data%20Protection%20Laws%3B","structural_citation":"§ 9.1","citation_basis":"section_number","char_start":21593,"char_end":21748}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) the Customer’s instructions to Napkin AI that, if followed, would cause Napkin AI to violate Applicable Data Protection Laws;","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(b)%20the%20Customer%E2%80%99s,Applicable%20Data%20Protection%20Laws%3B","structural_citation":"§ 9.1","citation_basis":"section_number","char_start":21750,"char_end":21880}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) any breach by the Customer of its representations, warranties, or obligations under this DPA or Applicable Data Protection Laws; 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To the extent that Napkin AI Processes Customer Personal Data originating from the European Economic Area (“EEA”) and transfers such data to the United States or any other country that has not been the subject of an adequacy decision by the European Commission, the parties agree that such transfers are made pursuant to the EU SCCs, which are incorporated into this DPA by reference, and completed as follows:","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%205.1%20EU%20Standard,and%20completed%20as%20follows%3A","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":12526,"char_end":12974}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Module Two (Controller to Processor) of the EU SCCs applies where the Customer is a Controller and Napkin AI is a Processor;","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(a)%20Module%20Two,AI%20is%20a%20Processor%3B","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":12976,"char_end":13105}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Option 2 of Clause 9 (general written authorization) is selected, with a ten (10) calendar day notice period;","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(b)%20Option%202,calendar%20day%20notice%20period%3B","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":13107,"char_end":13221}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The information required by Annex I, II, and III of the EU SCCs is set out in Annexes 1, 2, and 3 of this DPA, respectively.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20The%20information%20required,of%20this%20DPA%2C%20respectively.","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":13388,"char_end":13513}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.2 UK Transfers. To the extent that Napkin AI Processes UK Personal Data and transfers such data outside the United Kingdom, the parties agree that such transfers are governed by the UK IDTA. The UK IDTA is hereby incorporated into this DPA by reference, with: (a) Table 1 completed by reference to the party and transfer details set out in Annex 1; (b) Table 2 selecting the EU SCCs (Module Two, Controller to Processor) as completed in Section 5.1 of this DPA as the Linked Agreement; (c) Table 3 completed by reference to Annexes 1, 2, and 3 of this DPA; and (d) Table 4 selecting that either party may end the UK Addendum in accordance with Section 19 of the UK IDTA. By accepting this DPA, the Customer is deemed to have executed the UK Addendum. The EU SCCs form the Linked Agreement for the purposes of the UK Addendum.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%205.2%20UK%20Transfers.,of%20the%20UK%20Addendum.","structural_citation":"§ 5.2","citation_basis":"section_number","char_start":13515,"char_end":14343}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.3 Transfer Impact Assessment. The Customer acknowledges that Napkin AI, as the data importer, has implemented the technical and organizational measures described in Annex 3 as supplementary measures to address any residual risks identified in connection with the transfer of Customer Personal Data to the United States.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%205.3%20Transfer%20Impact,to%20the%20United%20States.","structural_citation":"§ 5.3","citation_basis":"section_number","char_start":14345,"char_end":14667}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.4 Mechanism Invalidity. If any transfer mechanism relied upon under this Section 5 becomes invalid, suspended, or otherwise unavailable, the parties shall cooperate in good faith to implement a lawful alternative transfer mechanism without undue delay. Napkin AI may suspend the relevant transfers until such mechanism is in place, without such suspension constituting a breach of this DPA or the Agreement.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%205.4%20Mechanism%20Invalidity.,DPA%20or%20the%20Agreement.","structural_citation":"§ 5.4","citation_basis":"section_number","char_start":14669,"char_end":15079}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.3.1 Napkin AI’s Services do not, as of the Effective Date, deploy AI systems classified as high-risk under Regulation (EU) 2024/1689 (the “EU AI Act”). Napkin AI shall notify the Customer if this position changes and shall work with the Customer to address any resulting compliance obligations.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%207.3.1%20Napkin%20AI%E2%80%99s,any%20resulting%20compliance%20obligations.","structural_citation":"§ 7.3.1","citation_basis":"section_number","char_start":19214,"char_end":19511}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The following table sets out the details of Processing activities required by Article 28(3) of the GDPR and Clause 1 of the EU SCCs.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20The%20following%20table,of%20the%20EU%20SCCs.","structural_citation":"ANNEX 1 (– DETAILS OF PROCESSING ACTIVITIES)","citation_basis":"section_number","char_start":28740,"char_end":28873}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" United States (primary). Sub-processor locations are listed in Annex 2. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20United%20States%20(primary).,in%20Annex%202.%20","structural_citation":"Terms of Service › “Processing Locations”","citation_basis":"heading_path","char_start":30534,"char_end":30607}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The following technical and organizational measures are implemented by Napkin AI (Second Layer, Inc.) in accordance with Article 32 of the GDPR and Annex II of the EU SCCs.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20The%20following%20technical,of%20the%20EU%20SCCs.","structural_citation":"ANNEX 3 (– TECHNICAL AND ORGANIZATIONAL MEASURES)","citation_basis":"section_number","char_start":32384,"char_end":32557}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Role-based access control (RBAC); principle of least privilege enforced; multi-factor authentication (MFA) required for all privileged access; quarterly access reviews; immediate revocation upon termination. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20Role-based%20access%20control,revocation%20upon%20termination.%20","structural_citation":"Terms of Service › “Access Control”","citation_basis":"heading_path","char_start":32620,"char_end":32829}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All data encrypted in transit using TLS 1.2 or higher; all data encrypted at rest using AES-256; encryption key management via Google Cloud KMS with automatic key rotation. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20All%20data%20encrypted,automatic%20key%20rotation.%20","structural_citation":"Terms of Service › “Encryption”","citation_basis":"heading_path","char_start":32848,"char_end":33022}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Production environment isolated; web application firewall (WAF) deployed; DDoS protection enabled. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20Production%20environment%20isolated%3B,DDoS%20protection%20enabled.%20","structural_citation":"Terms of Service › “Network Security”","citation_basis":"heading_path","char_start":33047,"char_end":33147}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Automated dependency scanning via Dependabot; vulnerability report program ( https://vdp.napkin.ai/ ); penetration testing at minimum annually; critical vulnerabilities remediated within 72 hours. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20Automated%20dependency%20scanning,within%2072%20hours.%20","structural_citation":"Terms of Service › “Vulnerability Management”","citation_basis":"heading_path","char_start":33180,"char_end":33378}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Documented incident response plan tested annually; escalation paths to CTO and DPO; post-incident reviews for all severity-1 events. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20Documented%20incident%20response,all%20severity-1%20events.%20","structural_citation":"Terms of Service › “Incident Response”","citation_basis":"heading_path","char_start":33404,"char_end":33538}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ISO 27001 certification work in progress, SOC 2 Type II audit planned for Q3 2026; GCP and other sub-processors maintain ISO 27001 and SOC 2 Type II certifications. Reports available upon written request. ","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20ISO%2027001%20certification,upon%20written%20request.%20","structural_citation":"Terms of Service › “Certifications”","citation_basis":"heading_path","char_start":34384,"char_end":34590}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In the event of any conflict between this DPA and the Agreement, the provisions of this DPA shall prevail with respect to the subject matter hereof.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20In%20the%20event,the%20subject%20matter%20hereof.","structural_citation":"Terms of Service › “PREAMBLE”","citation_basis":"heading_path","char_start":1241,"char_end":1390}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Clause 17 (governing law) – the laws of France shall govern the EU SCCs; and","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(c)%20Clause%2017,the%20EU%20SCCs%3B%20and","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":13223,"char_end":13304}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) Clause 18 (choice of forum) – the courts of France shall have jurisdiction.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%20(d)%20Clause%2018,France%20shall%20have%20jurisdiction.","structural_citation":"§ 5.1","citation_basis":"section_number","char_start":13306,"char_end":13386}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.7 Acceptance. By creating a Napkin AI account, accepting the Terms of Service, or using the Services, the Customer acknowledges that it has read, understood, and agrees to be bound by this DPA. For enterprise customers with separately executed agreements, this DPA may also be executed in counterparts, including by electronic signature via DocuSign or equivalent platform.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2012.7%20Acceptance.%20By,DocuSign%20or%20equivalent%20platform.","structural_citation":"§ 12.7","citation_basis":"section_number","char_start":28306,"char_end":28683}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.1 Order of Precedence. In the event of any inconsistency between this DPA and the Agreement with respect to data protection matters, this DPA shall prevail. In the event of any inconsistency between this DPA and the EU SCCs, the EU SCCs shall prevail.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2012.1%20Order%20of,EU%20SCCs%20shall%20prevail.","structural_citation":"§ 12.1","citation_basis":"section_number","char_start":25821,"char_end":26076}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.4 Severability. If any provision of this DPA is held invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. The parties shall, in good faith, negotiate a replacement provision that is valid, lawful, and enforceable and that achieves, to the greatest extent possible, the original intention of the replaced provision.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2012.4%20Severability.%20If,of%20the%20replaced%20provision.","structural_citation":"§ 12.4","citation_basis":"section_number","char_start":27353,"char_end":27721}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.5 Governing Law. This DPA shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. The EU SCCs shall be governed by the laws of France, as set out in Section 5.1.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2012.5%20Governing%20Law.,out%20in%20Section%205.1.","structural_citation":"§ 12.5","citation_basis":"section_number","char_start":27723,"char_end":27987}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.6 Notices. All notices under this DPA shall be in writing. Notices to Napkin AI shall be sent to: Data Protection Officer, Napkin AI (Second Layer, Inc.), 626 Jay Street, Los Altos, CA 94022, [email protected] . Notices to Customer shall be sent to the email address associated with the Customer’s account.","caution":null,"provenance":{"source_url":"https://www.napkin.ai/data-processing-agreement","snapshot_sha256":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e","wayback_url":null,"deep_link":"https://www.napkin.ai/data-processing-agreement#:~:text=%2012.6%20Notices.%20All,with%20the%20Customer%E2%80%99s%20account.","structural_citation":"§ 12.6","citation_basis":"section_number","char_start":27989,"char_end":28304}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","benchmark":{"disclaimer":"Automated assessment against a published rubric — not legal 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","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"086fcf50c4e8bbdb528200824ad5241574a9d815a84c69441b91c52969f6f10e"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.napkin.ai/data-processing-agreement"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Vulnerability Management”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.napkin.ai/data-processing-agreement#:~:text=%20Automated%20dependency%20scanning,within%2072%20hours.%20"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Documented incident response plan tested annually; escalation paths to CTO and DPO; post-incident reviews for all severity-1 events. 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